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Dropbox Sign

Dropbox Sign
Formerly HelloSign

Overview

What is Dropbox Sign?

HelloSign is an electronic signature software offering acquired by Dropbox in early 2019. It includes features such as customization for businesses of any size and bank-level security.

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Recent Reviews

I like Dropbox Sign.

8 out of 10
October 26, 2023
Incentivized
I use dropbox sign to send contracts to clients and have them sign and send them back. Sometimes when they have forms for other …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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Free

$0

Cloud

Essentials

$15

Cloud
per month

Standard

$17.5

Cloud
per month starting at two users, per user

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.hellosign.com/info/hs…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Dropbox Sign Product Tour

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Product Details

What is Dropbox Sign?

Dropbox Sign is a way to sign and request signatures securely online. Users can add legally valid signatures to any agreement from new-hire offer letters to loans to sales contracts to NDAs. Its user interface, admin controls, document tracking, and enterprise-grade security make it more secure than pen and paper methods and come default out-of-the-box.

How it works:

Prepare and Send
Upload documents that need signing to Dropbox Sign from cloud storage or a computer. Then, drag and drop the fields to sign. Finally, add the signer's email address and click send.

Sign
Signers are notified with a link to sign the document on their device. Once signed, completed agreements are immediately available to view in the user's Dropbox Sign account.

Manage
The Dropbox Sign dashboard tracks the progress of signature requests, automatically sends reminders to signers, and lets users view all signed documents. The branding can also be customized and access for team members is managed inside the account settings.

Dropbox Sign integrates with apps like Salesforce, Slack, Oracle, HubSpot CRM, and Microsoft Word so documents can be sent for signature directly from them. Dropbox Sign also integrates with cloud storage services like Dropbox, Google Drive, Evernote, Box, and OneDrive, so signed documents can be automatically saved found later at anytime in a preferred cloud storage accounts.

For deeper functionality, embed eSignature functionality directly into an app or website with the Dropbox Sign API. Features like embedded signing, custom branding, and embedded templates create an in-product signing experience. Dedicated API support team helps users to get a secure and reliable signature experience with faster implementation.

Dropbox Sign's intelligent forms guide users through documents without presenting unrelated questions or asking for repetitive information like “name” or “date”. Also, data from completed forms is automatically sent to third-party systems.

Dropbox Sign Screenshots

Screenshot of drag and drop fields for any document to create an e-signature documentScreenshot of signer settings that can be used to distribute agreementsScreenshot of Notifications of completed signaturesScreenshot of uploading a documentScreenshot of Admin homepageScreenshot of template creation

Dropbox Sign Video

An introduction to Dropbox Sign

Dropbox Sign Competitors

Dropbox Sign Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesUnited States of America, Canada, United Kingdom, Ireland, Australia, New Zealand, Singapore, Germany, France

Frequently Asked Questions

HelloSign is an electronic signature software offering acquired by Dropbox in early 2019. It includes features such as customization for businesses of any size and bank-level security.

Dropbox Sign starts at $0.

PandaDoc, DocuSign, and airSlate SignNow are common alternatives for Dropbox Sign.

Reviewers rate Usability highest, with a score of 9.2.

The most common users of Dropbox Sign are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(405)

Attribute Ratings

Reviews

(1-25 of 27)
Companies can't remove reviews or game the system. Here's why
July 21, 2023

Dropbox Sign Rocks!

Paola Cedeno | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We currently use it for contract signatures, W-9 forms, board meeting minutes which are signed by our board president, MOUs, agreements, and amendments. We also use it for staff to sign acknowledgments of policy and procedures. We honestly use it for anything that requires our clients to sign or if something external needs to be signed by our internal staff now that we work in a hybrid environment.
  • Easy to use.
  • Nice customer service.
  • Good instructions.
  • Allowing to create folders to organize the contracts.
  • Being able to edit the contract if an email is incorrect instead of cancelling.
  • Being able to create a template to allow to the cc person to stay.
I think it is great to send out contracts and get signatures, any scenario where we need to either sign or get a signature I think it is great - area to improve is when sending a template like the W-9 forms we have to constantly enter the email of the person who needs to get cc'ed with the completed form.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I used Dropbox sign to have my clients and recruited candidates to sign official documents and agreements.
  • Extremely user-friendly and mobile-friendly, I can have clients sign anywhere and anytime.
  • Very easy to duplicate a contract and use templates its so fast and great.
  • great pricing.
  • It would be great if, once you sent a contract, you could edit that contract without having to re-upload and resend it to clients.
Dropbox sign is great to have anyone sign any time of agreement or contract.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I have used many signing services, and hello sign is by far the easiest to use and most reliable. I love that it auto-detects fields from a PDF as this greatly saves time in sending standard IRS, SBA, or our own documents as we only have to add a signature field and don't have to add every single field like we have had to do with other signing services. Also, our clients constantly report that they find it very easy to sign in on their phones.
  • Works well on mobile devices.
  • Auto detects PDF fields.
  • Is very easy to use and auto fills emails as you type them.
  • Doesn't recognize signature fields in PDFs.
  • Signing links don't support multiple signers.
  • Doesn't work well with word docs.
It is well suited to any business which has its customers fill out or sign documents. It is good for both contracts and applications and information gathering. Also good for contractor docs. Not sure what it isn't suited for as it fills all of our needs. We use it a ton.
Tatiana Stone | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
I use Dropbox Sign to have new clients sign a contract. It means they don't have to print and scan or use a PDF editor.
  • It's easy to use
  • I prefer the way that Jotform has its forms set up. I use them for photo/video releases for interviewees. If Dropbox Sign were laid out a little more like Jotform, I might consider using Dropbox Sign instead.
It's been great to get new clients to sign contracts. It's been less appropriate for general photo/video releases.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Dropbox Sign allows me to get documents to our staff and potential candidates quickly and without issue. It is simple to use and has minimal difficulty even for those not electronically savvy. It has cut down time to get items completed and is nice to be able to send reminders.
  • Ease of use
  • getting documents signed
  • Sometimes it can be less friendly when mobile.
Dropbox Sign is a great resource, and I can't think of any downfalls at the moment. We plan to continue use with our company.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use it for signing all types of agreements, whether for sealing a partnership or getting a client on board. We are trying to automate the process so partners can request and fill in these agreements directly from our partner page or from our app interface. Currently, it's more of a manual process.
  • Reminder of the document status.
  • Template design: it's not that intuitive to understand how to create a template.
  • detecting empty fields like date or Signature.
  • An automated date field that would be the date of creation of the document would be immensely useful - but missing.
I haven't got much experience with other signing platforms, but I think there is quite some room for improvement in the current state of the app. I believe a redesign would be best. That said, the app does the job; I wouldn't say I'd recommend it expressively, but I wouldn't prevent people from using it either. Again, it does the job.
December 12, 2022

A handy tool

Score 9 out of 10
Vetted Review
Verified User
Incentivized
I use the product to have official and legal agreements signed by both customers and contractors.
  • Easy setup of documents for signature.
  • Easy document sharing.
  • User friendly interface.
  • Creating links to templates.
  • Showing more clearly where a field was left behind.
  • Editing submitted document.
For the time being and as far as my experience goes, I am only happy about the product capabilities. It's fully customizable and versatile, adaptable to any scenario. Possible exceptions could be situations where document sharing and cooperating are needed since editing is not allowed.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Dropbox sign to sign artists, work for hire, royalty agreements, etc. As a record label, this has solved the problem of easily and painlessly signing artists, Musicians, and vocalists remotely. Only a small part of the music industry still uses a studio location, and most records are made 100% remotely and usually spanning several countries. The integration with dropbox is important as we handle a massive amount of large files on a daily basis. We would not function without a digital signing capability.
  • The ease of preparing the document.
  • That you can predetermine where the signed contract should be saved.
  • The signing progress is very intuitive even for inexperienced users.
  • Template capabilities.
  • Compared to Google Drive it's a breeze.
  • Mobile functionality, it's not smooth to prepare contracts on the go with a smartphone (android).
  • Be able to buy more standard legal templates.
  • Clearer signup procedure, I joined when it was two companies thou.
Excellent for work for hire, not only remotely. When you are running a shorthanded management crew that requires high mobility and flexibility, when short training time is required, in some countries, we still need to provide a rubber-stamp, but those cases are rare. Some heavy legal documentation we still prefer to prep and sign some hands-on.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Easy online signing of documents with the minimum actions needed from recipients.
  • The way box field are done. as will as edits if needed before sending for signature.
  • It would be nice to have counted for various boxes, so an initiator would not accidentally put some random field in the document. Good that now they highlight those fields.
Pretty much everywhere the signatures are needed. A good part when compared to DocuSign is when I send various prefilled tax forms, DropBoxSign doesn't clean prefilled fields, that was one of the main factors to choose them over others.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use it to secure contracts for photography. The ability to have templates serves us well because we don't have to fill out everyone every time. I also like the convenience of signing documents wherever you are without having to have an appointment with someone or travel to or from another location. I like that the system automatically sends daily reminders to those who haven't signed up yet.
  • Templates. This is our most used.
  • Reminders
  • Ease of just sending via email.
  • If you have a large document with multiple fields that need to be signed, initialed, or completed, it can be a long process.
  • I wish there were a way to send documents in bulk by extracting information like the recipient's name and email address through an Excel/Google sheet.
  • I wish Dropbox Sign could integrate more easily with other apps instead of just running through its own interface.
I have saved so much time and frustration with this program. I like that the software allows you to use a mobile pen, and you can use it on your mobile devices, so your signature looks much better than if you did it with a mouse. I love how quickly I can send documents out for signature; it saves me so much time being able to complete paperwork electronically. The ease and quickness with that I can send a contract from a template with just a name and email address let me wait on the phone to get the signature almost immediately!
Jonathan Oliver | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
My team and I use Dropbox Sign to complete and send various documents related to the purchase, ownership, and sale of real estate and other ancillary services. We need to fill out forms and sign documents very quickly, and having the sign feature built-in/integrated into Dropbox has been helpful.
  • REPC
  • Mortgage Insurance.
  • Rental Agreements.
  • Invoices
  • Greater ease with mobile devices
  • Be able to use the iPad to sign my name when working with a document on my iPhone.
  • More highlighted eSign button.
My team and I can pull docs directly from Dropbox and sign in the app… as far as signing NDA’s or Purchase Agreements, it makes it easy. When I need to fill out the forms of a REPC, the lines don’t always match, and the user experience is quite different from mobile to desktop.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Dropbox Sign to manage offer letters and other agreements as part of the new hire onboarding process. These are loaded into Dropbox Sign as templates so that I can issue the same agreement easily each time.
  • Ease of using templates.
  • Easy for signee to access from mobile devices.
  • I'd like to see functionality for changing a PDF into a fillable form.
This product is very useful when using templates or other basic items that need signatures. However, when I need to convert or manipulate documents and add text to make a correction before a second signature, I must use Adobe Sign for that.
December 11, 2022

Dropbox Sign

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Dropbox Sign to send out customer contracts, and it's very easy to track and get notified when a customer signs them. It's easy to track which customers have not signed and also easy to amend and edit the contracts. It's been very efficient and easy to use Dropbox Sign.
  • Tracking
  • Editing
  • Sending agreements.
  • Editing sent agreements.
  • Downloading a pdf version before signing.
  • Adding CC to an already sent agreement.
Dropbox Sign is well suited for a business where it sends a lot of contracts to either customers or employees as it allows bulk send as well as individuals ones, but the main area is best suited to tracking as it can get confusing and time-consuming to track and resend to people who haven't signed. It is less appropriate to use Dropbox Sign for the draft or live documents.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Dropbox Sign has been pivotal in our work-from-home implementation as a legal document signing agent. It allows our case managers to send documents to families to sign and return within less than a minute. The response from families is that this is one of the easiest ways they have ever been asked to sign and return forms.
  • Sends every signer a copy of the signed document.
  • Notifies the sender when all signers have finished signing.
  • Keeps all documents ever sent/signed/completed on file forever.
  • Allows you to send a reminder to a signer if they do not immediately sign a document.
  • Allow senders to send documents via text to phone numbers (not everyone uses email, and they could open a link and sign directly on their phone’s web browser).
  • Edit PDF documents directly in Dropbox Sign.
This app is perfect for what we need. I researched many different apps before choosing this for my team. Have been very happy!!
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I used it to get signatures from officers and the executive team for a fully remote startup. It addressed easily distributing docs between all relevant stakeholders and quickly getting signatures, given that the entire sales process was digitized post-covid.
  • Signature tracking.
  • Distribution and updates.
  • Mobile phone ease of use and UE.
Well-suited for electronic signature requests and distribution for fully-distributed workforces. Didn't love the UE for mobile phone signature requests, and I think that should be improved.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
As we work with partners, employees and clients worldwide, we need to sign important documentation from both and more sides. Earlier we had to print papers, sign them, then scan and send them to the Second Side for signature. HelloSign made this kind of operation much quicker and easier. We sign documents, send signed files to contractors and such docs are judicially secured.
  • PDF files can be easily signed including auto date fill, names and initials
  • Multiple people can sign the document and everybody will get a notification when the file is signed
  • Quick loading of PDF files and pretty good design including high-quality of signature
As mentioned above, I use HelloSign when I operate with International contractors, colleagues, employees, partners and clients. HelloSign is suitable everywhere so it is easy to use during work or education, marketing or inside social projects - everywhere you like. Most companies are fine with an electronic signature so I use this app for making such operations quick and easy.
Alex Richards | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use HelloSign extensively at our business. We use it for sending out all contracts to new customers and existing customers who are extending. We also use it to sign NDA's, Contracts with new employees, User Agreements with our employees - literally any document that we need proof that someone has signed - we use HelloSign.
  • Simple process of getting a document signed
  • Drag and drop of fields
  • UI is minimal with just the fields/options you need
  • Extremely easy to use
  • Better integration with Dropbox
  • When using a template the setup screen can feel a little messy - text looks different to the rest of the site.
  • Long document titles are cutt off with ... instead of wrapping so you have to use non-conventional document titles so you can view and understand your signature history better.
HelloSign is extremely easy to get started and very reasonably priced. If you need to get a document signed electronically then HelloSign is definitely a choice to consider. The signature process is extremely easy and you can add as many participants as needed. It's handy to let people sign when they are ready or you can get them to do it in an order.
Score 1 out of 10
Vetted Review
Verified User
We wanted to use HelloSign to automatically sign reseller contracts in bulk in an automated way.
  • Starting a trial
  • Will not notify you once your trial evolves into a paid product
  • Will charge you for automation via API
Appropriate when you want to e-sign occasionally
Score 7 out of 10
Vetted Review
Verified User
Incentivized
I started to use HelloSign last year during the lockdown period because there was no chance to move and meet people. I used HelloSign until we were able to come back office. Now we are signing documents manually again, but we are thinking of moving this process to the electronic way. We are evaluating this with our Legal department.
  • It helps with sending documents to people.
  • User-friendly platform.
  • Cost effective.
  • The mobile app looks not easy to use.
  • HelloSign should have integrations with external software/system.
I suggest this software when you must sign a document electronically in an easy way. It helps you to reduce the amount of paper and sign documents. It was perfect during the lockdown period. I think it is a very good product for a private or medium/small company. But if you need integration with payment system processing, I am not sure it is the best.
May 07, 2021

Great Product

Score 10 out of 10
Vetted Review
Verified User
Incentivized
HelloSign is being used across our organization and addresses signing online for many of our partners and customers. We find this product fulfills our need for online signatures from customers and partners alike. We use this for sales quotes, orders, etc. It is a great alternative and a lot better pricing than the other products out there that solve this problem.
  • Easy to Use
  • Mobile
  • Convenient
It is well suited for signing electronically.
Manan Vora | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use HelloSign's document signing functionality to digitally sign contracts, NDAs, and other legal documents. Our entire organization - sales, HR, accounting, etc. - uses this system to send and sign documents from 3rd parties. Since we do business in multiple cities and countries, digital signing makes it easy for us to keep things legally organized and simple.
  • Reducing paper consumption.
  • Legally binding documents, so there's no legal grey area.
  • Their mobile app isn't easy to use.
Signing legally binding documents, regardless of how big/small your company is, HelloSign works perfectly for this. Another thing we love about HelloSign is that it reduces the amount of paper you have to use to create, edit and sign documents. It is also very convenient with bigger organizations where the list of people who need to sign documents is long or with people in different cities and countries, and the process of getting the papers from one person to another reduces.
Abimbola Kolor | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
HelloSign is used within my organisation to append signatures on contractual documents in digital form. From my personal experience, it is easy to use and our customers have rarely had any reservations about using HelloSign to sign documents. It has a mobile application, which makes it convenient to share digital contractual documents, likewise it works very well on mobile web browser and computer web browser.
It has overall sped up the process of signing contracts between my organisation and our customers.
  • Notification: I love how quickly I receive notifications when a customer appends a contractual document I send them.
  • Ease of use: HelloSign is very intuitive and this was very handy in my early days of using this program as a beginner, and it has also helped our customers too.
  • The HelloSign application on iPad is very counter-intuitive. In truth, I have never been able to make my way around it.
  • Acceptability amongst our customers is also a major issue, as there are still a few partner customers who have reservations about signing contracts digitally rather than physically.
HelloSign is well suited for signing contractual agreements with partnering companies, who are miles away from my organisation's physical location. It is a much faster means of sending and receiving documents, as opposed to the back-and-forth sending of documents via courier.

HelloSign has served my company well internally. It has assisted the human resource department in my organisation to quickly get employees to append their signatures on important documentation.
Lark Ismail | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use HelloSign as our main document signing tool in our business. Our primary use is for contracts with our clients or with independent contractors. We often work with clients out of state or out of the country and signing using traditional printed contracts would be very difficult. Even if a client is located near our office it is much more convenient for our records to use digital signatures. We are even able to use automation progress to automatically store copies for our records in the correct place every time. Our clients work in many different industries and aren't always comfortable with new technology. HelloSign is very intuitive and easy for our less technical clients to use.
  • Signatures on mobile phones or tablets
  • Integrations with Google drive and automation services
  • Ease of use to e-sign signatures quickly.
  • I don't think it makes sense to need an enterprise level plan for features like white labeling.
  • Although easy to use for signatures, I think the templates section has been so simplified it makes it harder to use the first few times.
  • I believe HelloSign has some information for industries that need extra protection, such as financial advisers, but it seems difficult to find now.
HelloSign is has a starting plan with a low monthly cost that is good for small businesses that sign contracts at least once a month. HelloSign has a great free plan for freelancers where you can get 3 free signatures a month. This is fantastic for those starting out and want to keep their costs down until their business grows and they can switch to the Pro plan for $13 a month (if paid annually).
Score 9 out of 10
Vetted Review
Verified User
Incentivized
This software has proven to be the most convenient tool for making e-signatures easily. We are now able to make signatures through our mobile phones which means we don’t need to be present in the office all the time.
  • Makes digital signatures easily.
  • Provides document notifications.
  • Tracks, sends and receives signatures easily.
  • The trial version is limited to just 3 users at a time.
  • Sometimes emails sent with documents attached end up in the spam folder.
  • The stray clicks on the mouse end with incorrect placements of signatures in the document.
It is best suited for making digital signatures on multiple documents at a single time. Less appropriate when stray mouse clicks are made due to which signatures show up in incorrect places on a document.
Brandon Zell | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
HelloSign is my go-to service for getting e-signatures on project contracts. As a freelancer, I need a e-signing solution that's easy for me to set up (uploading PDF contracts/proposals and designating the signature and date area), keeps me informed (lets me know when the document has been viewed, and then again once it's signed), and is easy for my clients to use (they're emailed a link which they can click on desktop or mobile to sign).
  • HelloSign's online dashboard for managing contracts is nicely designed. As a designer myself, I greatly appreciate services that have a great interface and are easy to use.
  • HelloSign's email notifications are perfect. As long as the document has been delivered to my client but hasn't been signed, I'll receive a daily email letting me know the document was sent out and is still waiting to be signed.
  • HelloSign adds a "Audit Trail" page to the final signed PDF. On it they list the dates and times when the document was sent, viewed, and signed (including the IP for each person performing the actions). Love this feature.
  • I've yet to run into an issue with HelloSign or find anything that's in need of improvement. For my basic e-signing needs, HelloSign is perfect.
If you need a signature from someone geographically distant from you, HelloSign is an excellent choice for getting that e-signature.
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